Frequently Asked Questions
Everything you need to know before placing your order.
Yes. You can choose a separate size for each piece for a more comfortable and precise fit.
Use our Size Guide and measuring illustration. If you are unsure, contact us and we will be happy to help.
Preparation time is up to 7 business days from order and payment confirmation.
Not necessarily. Some styles are made in small quantities or from limited-edition fabrics.
You can request an exchange within 48 hours of receiving your order, subject to our exchange policy and provided the item is new and in its original condition.
No. Items made to custom measurements or special selections cannot be returned or exchanged.
Hand wash in cold water, dry in the shade, and avoid tumble drying, prolonged soaking, and harsh products.
You can reach us through the Contact page or send us a message on Instagram @viabikinii.
Still have a question?
Contact Us